affordable team-based pricing
unlimited users for one team or multiple teams/sites/time-zones/brands
plus a free management app for unlimited team leaders, managers, executives and head office teams
How long is the free trial?
The free trial is 21 days, but you’ll be up and running within 2 cups of coffee!
#team works beautifully for just one team, or hundreds of teams.
Clients usually take:
- 1 day to configure and publish tasks to teams
- 5 days to test with their first 2-3 teams, to refine the content
- every 5 days to rollout to batches of teams at a time
There are no set-up fees. No consultants, integration or hardware costs.
You can rollout team with minimal to no end user training.
How does annual billing work? What is the currency and contract term?
You can choose from monthly or annual billing, payable in advance. Annual pricing is discounted 17-22% on monthly pricing.
Pricing shown above is US$.
There is no contract term beyond the billing cycle.
On annual billing, your active teams are billed annually in advance. As you activate more teams in #team, these are billed pro-rata for the balance of the year, so you can easily manage all of your teams to one annual billing cycle.
Deactivated teams automatically credit against future teams you activate.
You can manage more than one organization under the same account, with different billing and payment methods per organization. You can run more than one brand per organization.
What payment methods do you accept?
We accept all major credit and debit cards, including American Express, Visa, Mastercard and Diners Club.
Payments are securely processed through the reputable Stripe payment gateway. Our billing engine runs on the secure Chargebee platform, which provides you with a client portal to access your subscription status, payment methods, billing information, payment history and invoices.
How do we access billing and past invoices?
Our billing engine runs on the secure Chargebee platform, which provides you with a private client portal to access your subscription status, payment methods, billing information, payment history and invoices.
What languages can I use to publish tasks to teams?
Most languages are supported, including the search and log features within #team.
Navigation menus are minimal and in English.
As a small business, how should I get started with #team?
You may like to start with just 3 teams.
1 team that includes everyone.
1 team for customer facing roles.
1 team for administration and finance.
First start with the key daily/ weekly/ fortnightly/ monthly recurring functions of each of these 3 teams. Keep it simple, then add more content as the teams get comfortable.
Go live within a couple of hours.
How should we implement #team across 2,000 teams/ sites/ stores?
First think about how to make this a game changer for your business - whether that’s elevating performance, being more agile or doing more with less.
Don’t get bogged down upfront on what systems this will replace, as you will learn a lot more about that as you go and this exploratory journey of step-change innovation will only cost a few hundred dollars, not $100,000.
Start with 10-12 teams under 2 good managers, 5-6 teams each.
Run a 3 week trial, experimenting with the content and listening to feedback at all levels.
Take 5-7 raw authentic quick iPhone video interviews with staff, team leaders and managers - as these will be invaluable later for communicating to all leaders and managers.
Evaluate the trial, update the content then roll out progressively one state or country at a time.
Is our data safe?
Yes! We use the latest in encryption and authentication technology.
Data is encoded in each organization, only available to that organization and its users. Data hosting is with Linode, which we found to provide the fastest end user experience.
For how long is past data accessible?
At this time you can access all past data on active and inactive teams. So that our data costs don’t blowout, on a future release we will change this to 3 years where 80% of teams are active, otherwise 1 year.
Before making that change we will communicate to all clients and of course we will put in place sufficient admin user notifications to make this threshold easy to manage on an ongoing basis.
What happens when I stop using #team?
No problem, there are no termination fees. Before deactivating your account you may like to download your data from the Management Console’s results and logs pages. On future releases we will be creating APIs for you to link your task app data to BI/data analytics tools.
- build high performing teams with transparency and trust
- encourage teamwork with a unique team-shared user experience
- improve and sustain both customer and employee experience
- by 2025 more than 75% of employees are y-gen / millennials
- y-gen thrive on digital collaboration and transparency, and they are happy to be accountable if we make the expectations on them clear
- increase productivity by 15-30%, whilst reducing stress
- create healthy competition across individuals and teams
- prevent lazy team members from demotivating high performers
- measure what matters, objectively, with real time data
- manage by exception to save everyone time
- make the business easier to operate and sell at a higher price